The Property Ombudsman has welcomed the Renters' Rights Act as once-in-a-generation legislation, while warning that small landlords will need meaningful support to adapt to its...

Analysis of the latest TPO expulsions reveals £16,200 of landlord and tenant money left without a recovery route, exposing critical gaps in client money protection across the...

The businesses were expelled from the redress scheme following failure to pay awards.

Complaints to The Property Ombudsman rose 58% in the four months to February 2026, compared with the same period the previous year.

The Property Ombudsman carried out more than 2,000 compliance audits last year.

Allison Thompson, National Lettings Managing Director, Leaders explores the upcoming Renters’ Rights Bill reforms and what these changes mean for landlords and tenants in terms...

76% of private renters were satisfied with housing services, compared to 64% of social renters

Rebecca Marsh has announced she will be retiring as Ombudsman and CEO at the end of January after almost five years in the role.

A third of homeowners have described new build housing quality as 'poor', according to research undertaken by the New Homes Ombudsman.

The TPO received enquiries from 57,635 people seeking support with their property and housing-related issues in 2023.