Complaints to The Property Ombudsman rose 58% in the four months to February 2026, compared with the same period the previous year.

The Property Ombudsman carried out more than 2,000 compliance audits last year.

Allison Thompson, National Lettings Managing Director, Leaders explores the upcoming Renters’ Rights Bill reforms and what these changes mean for landlords and tenants in terms...

76% of private renters were satisfied with housing services, compared to 64% of social renters

Rebecca Marsh has announced she will be retiring as Ombudsman and CEO at the end of January after almost five years in the role.

A third of homeowners have described new build housing quality as 'poor', according to research undertaken by the New Homes Ombudsman.

The TPO received enquiries from 57,635 people seeking support with their property and housing-related issues in 2023.

Two London companies have been expelled from The Property Ombudsman for failing to pay compensation to consumers, bringing the total number expelled this year to 13.

The Property Ombudsman has welcomed two new non-executive directors to its Independent Board.

The TPO has been informed that a letting agent expelled from the scheme - owing a landlord £10k, appears to still be trading illegally, offering properties to let.