A new report has revealed that by December 2024, the PRS had investigated 15% more cases than the previous year.

The Property Ombudsman received 6,649 enquiries related to leasehold and investigated 1,313 cases in 2024

One of the key challenges tenants face is not knowing where to escalate complaints to when landlords or agents are failing to respond properly to them.

SMEs have just one month left to make sure any outstanding disputes with their banks are addressed.