Poor pre-tenancy standards are putting landlords in danger of dispute

Landlords and letting agents are failing to carry out property inventory inspections for three in 10 tenancies, according to new research.

Related topics:  Landlords,  Disputes,  Inventories
Property | Reporter
11th September 2024
To Let 850
"Without a detailed, signed document, disputes over damages or deposits can quickly spiral into a drawn-out, frustrating experience"
- Siân Hemming-Metcalfe - Inventory Base

The latest research from Inventory Base analysed almost 1,500 UK renters and found that 30% of tenants didn't have an inventory performed before renting their current rental property and of this 30%, less than 9% arranged an inventory of their own.

For the 70% who did have an inventory conducted prior to their tenancy, just 23% said it was done on the day they moved into the property, 64% said it was done prior to their move-in date, with a staggering 13% stating it was done sometime after keys were handed over.

For 65% of tenants, it was carried out by their letting agent, with landlords choosing to conduct it themselves in 26% of cases, whilst just 9% of inventories were done by a specialist, third-party provider.

In 41% of cases, these inventories were conducted on a hand written basis, with 22% of tenants stating that those conducting the inventory failed to inventory the entire property.

What’s more, 31% of tenants weren’t even asked to sign the inventory once it was completed.

Siân Hemming-Metcalfe Operations Director at Inventory Base, comments: “Handling inventories can feel like a daunting, time-consuming task for landlords and letting agents, especially if you’re still using pen and paper. It’s no wonder some choose to skip them altogether. But here’s the reality: skipping or rushing through this process could cost you more in time, money, and stress in the long run.

"An inventory is more than just paperwork; it’s your first line of defence when things go wrong at the end of a tenancy. Without a detailed, signed document, disputes over damages or deposits can quickly spiral into a drawn-out, frustrating experience. Even small missteps, like not inspecting every room or forgetting to have the tenant sign the report, can provide grounds to dispute any damages done and monies owed, opening the door to protracted challenge.

"Yes, hiring a professional inventory provider means an upfront cost, but it’s a very small price to pay for peace of mind. By getting it right from the start, you’re protecting yourself from costly disputes. It’s an investment that safeguards your property, your time, and your financial well-being.”

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