Property management and finance platform Lendlord has launched a compliance solution designed to help landlords prove they have correctly served the Renters' Rights Act 2026 information sheet, ahead of a 31 May deadline.
Landlords who fail to demonstrate receipt face fines of up to £7,000 per tenancy, making proof of service one of the more consequential early obligations under the new legislation.
The government published the required information sheet on 20 March. It must be provided to tenants in all existing tenancies created before 1 May 2026 and can be issued by post or email. The compliance challenge, however, lies not in distributing the document but in proving it has actually been received.
Why proof of service is the real challenge
"The requirement itself is straightforward, landlords need to provide the official information sheet to every tenant by 31st May, but the real issue is proving that it has actually been received," said Aviram Shahar, co-founder and chief executive of Lendlord (pictured).
"The burden of proof sits entirely with the landlord, and a standard email or proof of posting does not confirm that the document has been opened or read."
"What we are seeing is that this is less about sending a document and more about evidencing service in a way that stands up if challenged. That is where the risk sits, particularly for portfolio landlords where penalties apply per tenancy."
"For brokers and advisers supporting landlord clients, the requirement introduces an additional layer of compliance risk, and so our focus has been on helping them create a clear, time-stamped audit trail, whether that is through tracked document sharing or a signed record, so they can demonstrate compliance with confidence rather than relying on assumptions."
What the new compliance tool includes
Lendlord's update introduces three core features within its platform, each aimed at closing the gap between sending the information sheet and being able to demonstrate receipt:
- An in-app acknowledgement system that prompts tenants to confirm they have read the document before progressing
- E-signature integration, enabling landlords to send the sheet digitally and capture a signed record of receipt
- A tenancy agreement generator, allowing landlords to produce solicitor-backed periodic agreements aligned with current statutory requirements
Together, the features sit within a dedicated workflow accessible through a single dashboard, where landlords can send the information sheet, track whether it has been opened and reviewed, and obtain a signed acknowledgement.
The tool gives landlords a verifiable, time-stamped record of delivery and engagement, reducing the risk of disputes if service is later challenged.
Risk exposure for portfolio landlords
The compliance requirement carries particular weight for landlords with multiple properties. Because fines of up to £7,000 apply per tenancy rather than per landlord, those with larger portfolios face proportionally greater exposure if they cannot evidence service across every tenancy.
A standard email trail, without confirmation of opening or reading, is unlikely to satisfy that burden of proof.
Lendlord's solution is accessible at app.lendlord.io/renters-right-act and is available to landlords now, ahead of the May deadline.
