Sebastian Moritz, CEO & co-founder of specialist consultancy, Moricon, challenges lettings operators to look beyond paperwork compliance and consider whether the people doing...

The module by MORICON Consultants is designed to help keep property teams informed as the Renters' Rights Act changes the sector.

Sebastian Moritz, CEO and co-founder of London-based consultancy Moricon, explores how gaps between brand promise and the actual customer experience in UK rental properties are causing...