National Trading Standards Estate Agency Team, with the support of The Property Ombudsman and the Property Redress Scheme, have announced the launch of a new survey to assess the use...

On Thursday 24th May 2018 ‘Rumble with the Agents’, an annual white-collar charity boxing event held at The Holiday Inn Finchley Central, in association with Landlord Action and...

According to newly-published annual reports by The Property Ombudsman (TPO) and The Property Redress Scheme (PRS) there has been a steep rise in the number of complaints against...

Property Ombudsman Katrine Sporle confirms the number of complaints received rose by 3% to 3,658. TPO made financial awards to consumers in 2,408 instances which totaled £1.36...

The proposed introduction of a mandatory code of practice and national qualification for letting agents are among the final steps towards a fully professional lettings sector,...

A massive 82% of UK adults back government proposals requiring estate agents to be licensed, according to a new study.

Ombudsman Services has recently launched Building Balance, a website looking to encourage dialogue around redress in the housing sector.

One of three official redress schemes in the sector, The Property Ombudsman, handled a record 68% more enquiries in 2017 compared to the previous year, making use of new digital...

As a business that is deeply entwined with buy to let and which has a client base containing many landlords you could be forgiven for thinking we rolled our eyes when calls for a new...

The London Mayor’s blacklist of landlords and letting agents – an online database of rogue operators compiled and managed by local authorities – is a leading example of increased...